Last updated: 21/12/25
These Terms & Conditions apply to all purchases made from Bath TCG Ltd (“we”, “us”, “our”), whether in-store or online.
By using our website, placing an order, or attending an event, you agree to be bound by these Terms & Conditions.
About Us
Bath TCG Ltd
4 Victoria Buildings, Lower Bristol Road
Bath, BA2 3EH
United Kingdom
Email: admin@bathtcg.co.uk
Use of Our Website
You agree not to:
Use our website for unlawful purposes
Attempt to gain unauthorised access to our systems
Interfere with the operation or security of the site
We reserve the right to suspend or terminate access for misuse.
Products & Availability
All products are subject to availability.
We reserve the right to:
Limit quantities
Withdraw products at any time
Refuse service at our discretion where permitted by law
Images are for illustrative purposes only. Packaging and card contents may vary.
Pricing & Accuracy
While we take reasonable care to ensure pricing and product information is accurate, errors may occur.
If a product is listed with incorrect pricing or information, we reserve the right to:
Cancel or refuse the order
Contact you for instructions before dispatch
If payment has already been taken, a full refund will be issued for any cancelled items.
Order Limits & Fair Use
Certain products may be subject to purchase limits per customer, household, account, or payment method. These limits may apply in-store and online and may change without notice.
We reserve the right to cancel, reduce, or refuse orders where we believe purchase limits have been exceeded, including attempts to circumvent limits using multiple accounts or payment methods.
Where an order is amended or cancelled due to a breach of purchase limits, a refund will be issued for affected items. Repeated or deliberate breaches may result in account suspension or refusal of future orders.
Pre-Orders
Pre-orders are accepted subject to availability and allocation from suppliers.
Release dates are estimates and may change
Delays or allocation changes do not automatically entitle customers to a refund
Pre-orders may be cancelled before dispatch
Once dispatched, pre-orders are treated as sealed products
Payments
Payments are processed securely via Square.
We do not store card details.
Orders will not be dispatched until payment has been received in full.
Loyalty Scheme
Earning Points
Points are awarded only when a purchase is linked to a registered customer account at the time of transaction. Customers must provide their account details (such as phone number or email) before completing payment.
Transactions not linked to an account at the time of purchase will not automatically receive points.
Missed Points
Where a customer has not been correctly linked to their account, we may, at our discretion, add points for transactions made within the previous 7 days only.
Requests must be supported by valid proof of purchase (such as a receipt or verifiable transaction history). Requests made outside of this timeframe will not be eligible.
Fair Use & Discretion
The allocation of retrospective points is entirely at our discretion. We reserve the right to refuse requests where we believe the policy is being misused or abused.
Repeated requests for missed points may be declined.
Customer Responsibility
Customers are responsible for ensuring they are signed in and identified at the time of purchase. We are not responsible for points missed due to failure to provide account details.
Changes to the Scheme
We reserve the right to amend, suspend, or terminate the loyalty scheme at any time.
All decisions relating to loyalty points and adjustments are final.
Events & In-Store Activities
Event tickets and entry fees are non-refundable, including (but not limited to):
Tournaments
Leagues
Ticketed events
We reserve the right to:
Refuse entry
Remove participants for disruptive or inappropriate behaviour
Amend event formats, prize structures, or timings where necessary
Returns & Refunds
Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms & Conditions.
Nothing in these Terms affects your statutory consumer rights.
Gift Cards
Gift cards:
Are non-refundable
Cannot be exchanged for cash
Have no monetary value until redeemed
Risk & Ownership
Risk passes to the customer upon delivery.
Ownership of goods transfers once payment has been received in full.
Limitation of Liability
We are not liable for:
Indirect or consequential losses
Losses outside our reasonable control
Failure to meet obligations due to events beyond our control (including supplier delays)
Nothing in these Terms limits liability for death, personal injury, or fraud where prohibited by law.
Data Protection
Personal data is handled in accordance with our Privacy Policy.
Changes to These Terms
We may update these Terms & Conditions at any time.
The latest version will always be available on our website.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of its courts.